Terms of Service

These Terms form a binding agreement between you (and, where applicable, the organization you represent) and PeakPaver. They incorporate our Privacy Policy, the acceptable-use rules in Section 7, and any order or plan details shown at purchase. If you do not agree, do not use the Service. You accept these Terms when you check the consent box at sign-up; we record the version you accepted, and we may ask you to accept an updated version when the Terms materially change.

• Service: the PeakPaver website, application, and related features.
• Account: the account you create to access the Service.
• Credits: the units consumed to generate reports.
• Report and Output: the sourced insight, opening line, and related content the Service generates for you.
• Intel: information you choose to submit to PeakPaver about a company or market.
• Subprocessors: the third parties listed in our Privacy Policy that help us run the Service.

PeakPaver provides a B2B sales-intelligence tool that turns a company name into a sourced sales insight and opening line, built from public go-to-market signals. The Service is intended for business and professional use.

You must be at least 18 years old and able to form a binding contract. Accounts are created through Google or Microsoft sign-in only; we never ask for or store a password. You are responsible for all activity under your Account, for keeping your sign-in provider secure, and for providing accurate information. If your Account is part of an organization or team, the team owner administers seats and access and is responsible for the team's use of the Service and for the conduct of its members.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes. We may update, improve, or change the Service, and we may add, modify, or remove features. We will try to give reasonable notice of material adverse changes to paid features.

• Reports are generated by consuming Credits. New accounts include a limited number of free Credits; free Credits are granted once and do not renew.
• Paid Credit packs and plans are purchased through our payment processor (Razorpay). Pricing is shown before you buy.
• If a report fails to generate due to a fault on our side, the Credit for that report is refunded automatically.
• Except for that automatic refund, for any refund the law requires, or as we otherwise state in writing, payments are non-refundable. Credits have no cash value, are non-transferable, and may expire as stated in your plan.
• Prices are exclusive of applicable taxes unless stated otherwise. Where we are required to collect tax (such as GST), we will add it at checkout and provide a compliant invoice.
• For team plans, seats and pricing are as shown at purchase; you are responsible for payment for all seats on your plan.

You agree not to:

• use the Service to violate any law or any third party's rights;
• scrape, copy, reverse-engineer, resell, or redistribute the Service or its Output at scale, or use it to build a competing product;
• probe, disrupt, or circumvent our security, rate limits, credit system, or abuse defenses;
• create multiple accounts to evade free-tier limits;
• submit content you have no right to submit, or upload malware or harmful code;
• misuse personal data that appears in Output, including by using it to harass, defraud, discriminate against, or unlawfully profile any individual.

You decide whether and how to act on a report. You are solely responsible for your outreach and for complying with all laws that apply to it, including anti-spam, telemarketing, electronic-communications, and data-protection laws in the places you and your prospects are located. Output is a starting point for your own judgment, not advice, and you are responsible for verifying anything you rely on before you act. You may not represent PeakPaver Output as an endorsement, certification, or assessment by PeakPaver of any company or person.

By submitting Intel through PeakPaver, you grant PeakPaver the right to store, process, and (subject to future community features) anonymously share your contributions with other users in accordance with our then-current community guidelines and dispute mechanisms. Such sharing will only occur after future updates to this Agreement and the launch of corresponding features, which you will be notified of. You confirm that you have the right to submit any Intel you provide and that it is not confidential to a third party or unlawfully obtained.

PeakPaver generates insights from public sources using automated systems, including large language models. Reports are provided for informational purposes to support your own judgment; they are not professional, legal, financial, or investment advice, and may contain errors or omissions. Every factual claim is linked to its source and anything inferred is flagged as inferred; you remain responsible for verifying anything you act on.

The Service, including its software, design, and brand, is owned by PeakPaver and protected by intellectual-property law. We do not claim ownership of the public facts in a report. Subject to these Terms and your payment of any applicable fees, the reports you generate are yours to use for your own sales activities. If you give us feedback or suggestions, you grant us a non-exclusive, royalty-free, perpetual right to use them to improve the Service. You may not use our name or logos without our permission, except to factually identify PeakPaver.

The Service relies on third-party subprocessors (listed in our Privacy Policy) and draws on third-party public sources. We are not responsible for third-party content, websites, or services, and your use of a third party's service is governed by that party's own terms. Output may reference or link to third-party material, which we do not control or endorse.

Our Privacy Policy explains how we handle personal data and is part of these Terms. Where you are a business customer and we process personal data on your behalf, a data-processing agreement is available on request to grievance@peakpaver.com.

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, to the maximum extent permitted by law, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that Output will be accurate or complete.

To the maximum extent permitted by law, PeakPaver and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or related to the Service. To the extent permitted by law, PeakPaver's total aggregate liability arising out of or related to the Service is limited to the amount you paid us for the Service in the three months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

You agree to indemnify and hold PeakPaver harmless from claims, damages, and reasonable costs (including legal fees) arising out of your misuse of the Service, your violation of these Terms or of any law, your outreach or other use of Output, or any Intel or content you submit.

We may suspend or terminate your access for breach of these Terms, suspected abuse, legal reasons, or to protect the Service and its users; where practical, we will give notice. You may stop using the Service and delete your Account at any time from Settings. On termination, your right to use the Service ends; you can export your data before deletion as described in our Privacy Policy, and the sections of these Terms that by their nature should survive (including Sections 9 through 16, and 18) will survive.

These Terms are governed by the laws of India, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction of the competent courts located in India for any dispute that is not otherwise resolved, except where applicable law gives you a non-waivable right to bring a claim elsewhere.

We may update these Terms from time to time. When we make a material change, we will revise the "Last updated" date above, notify you in advance where required, and may ask you to accept the updated Terms before you continue. Continued use of the Service after an update means you accept the revised Terms.

These Terms, together with the Privacy Policy and any order details, are the entire agreement between you and PeakPaver about the Service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control. Questions about these Terms can be sent to grievance@peakpaver.com.